Frequently questions

How do I know if the order was successful?
When making your purchase, the website system sends an order confirmation message to the email address provided in your registration, detailing the operation you performed. This email is sure that our internet system has received your purchase order. The order is later transmitted by initiating the separation process for shipping. In addition, you can always check the condition of your order through "MY REGISTRATION".

How to Buy on the website?
Making your purchases through the Virtual Store is simple! Just follow the steps below. If you prefer, print the page for ease.

1º Choosing the product:
Use our Product Search, located in the header of the online store.
Select according to the Category, Books or DVD'S you want and click on “SEARCH”.
If you prefer, enter the product name and click on "SEARCH".

2nd Placing the product in the shopping cart:
Once the product has been chosen, click on “BUY”.

3rd In the shopping cart:
Check that the product and the quantity are in agreement, changing if necessary.
In "FREIGHT", enter your zip code and choose a shipping method.
Click "FINISH" to continue the process

4th Identify yourself:
If you already have an account on the online store website, fill in your email and password in the field “I AM ALREADY REGISTERED” and click on “CONTINUE”.
Attention: If you forgot your password just click on “FORGOT YOUR PASSWORD?”.
If it is your first purchase at the online store, fill in the fields indicated in “I DO NOT HAVE A REGISTRATION” and then click on "CONTINUE" to make your registration.

5th Delivery address:
Choose your shipping address by selecting:
your registered address
another shipping address. (in this case, you must fill in)
Click on "CONTINUE"

6th This is your purchase:
Check if the purchase details match and click "CONTINUE"

7th Making the payment:
Choose one of the payment methods available on our website, following the instructions on the page. Then click on "CONTINUE".
To finalize the purchase, click on the "CHECKOUT" button.

8th Ready!
You will receive a message indicating that your order has been successfully placed. Attention: the delivery time starts after the confirmation of the post.

Is Buying on the Site Safe?
Nobiltà Store deprives identity security and security to customers who make purchases at the online store. Registered data such as name, address and credit card number are protected by encryption systems as they are sent, and kept confidential on our servers. Rest assured that they will not be used for purposes other than processing orders placed.
Nobiltà has adopted the legally required levels in terms of data protection security, having installed all technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access or undue subtraction of the personal data collected.